RIIM
Maintain the client’s security and networking devices and upgrade when necessary
Providing support for other engineers on PA equipment/software
Cross train in-house to share knowledge and share work load
Provide pre-sales support on client projects. This includes documentation designed and
installation rollouts
Responsible for LAN installation including switches and routers.(Cisco and HP)
Provide support to project managers on security/network deployments
Suggest and detail design changes as and when needed
Documentation for the customers installations and provide continue service advice
Pro-actively review and maintain client infrastructure
Responding to emergency situations and performing effective troubleshooting during
production outages